FREQUENTLY ASKED QUESTIONS

Q: Who is eligible to receive services?
A: Any person over 18 years of age requiring assistance with activities of daily living based upon an initial assessment by a Registered Nurse.

Q: What are “Activities of Daily Living” (ADLs)?
A: ADL’s refer to basic hygiene such as bathing, grooming, dressing. Meal preparation, laundry, housekeeping, taking medications  and safety issues are also in this category.

Q: Will my Doctor know I’m receiving the assistance?
A:  Your Doctor will be asked to review and concur with the Plan of Care developed by the RN.

Q: How will Assurance Health Services, Inc. know that a person needs help?
A: Referrals are made to Assurance Health Services, Inc. from a number of sources such as Physicians, Hospital and Community based Social Workers, Home Health Nurses, Physical Therapists, Senior resource organizations and concerned Family and Friends.

Q: How much time will the In-Home Aide spend with me?
A: The amount of time the Aide spends assisting you will be determined by the RN during the initial assessment.

Q: Will the In-Home Aide give me my medication and insulin injections?
A: The In-Home Aide will remind you to take your medication. Either, you or a family member must prepare the medication dosage since the Aide is not allowed to take medication from the prescription bottle. This is also true with the insulin injection. The Aide may remind the Client to take the insulin but is not allowed to administer it. A family member may perform this task if the Client is unable.